Effective Date: 2025-04-24
At ROAT, we value honest feedback from our customers. Reviews help other shoppers make informed decisions and help us improve our products and services. Please read our Review Policy to understand how reviews are collected, published, and moderated.
1. Who Can Leave a Review?
Only verified customers who have purchased a product from roataudio.com are allowed to post reviews for that product.
A valid email address and order ID may be required to submit a review.
2. What We Allow
We encourage reviews that:
Are honest and based on your actual experience with the product
Provide useful information for other customers
Are respectful and constructive in tone
3. What We Do Not Allow
Reviews that contain the following will be removed:
Inappropriate, abusive, or offensive language
Promotional or spam content
Fake reviews or reviews written in exchange for compensation
Personal information (like phone numbers, addresses, etc.)
4. Moderation and Editing
All reviews are subject to moderation before being published.
We reserve the right to edit reviews for clarity (e.g., grammar or formatting), but the core message will not be altered.
We may contact you via email if clarification is needed about your review.
5. Use of Reviews
By submitting a review, you grant ROAT the right to use, publish, or display your review on our website, social media channels, and marketing materials.
6. Reporting a Review
If you see a review that violates this policy, please report it to roataudio@gmail.com. We will investigate and take appropriate action.
7. Contact Us
For any questions related to this Review Policy, feel free to contact us:
📧 Email: roataudio@gmail.com
📍 Address: ROAT, Mandawali, Delhi, India