How do I place an order on TeddyBuddy?
Simply browse our collection, select your favorite products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
What payment methods do you accept?
We accept:
UPI
Credit/Debit Cards (Visa, Mastercard, RuPay)
Net Banking
Wallets (Paytm, PhonePe, Google Pay, etc.)
How can I track my order?
Once your order is shipped, you will receive an email or SMS with a tracking number and courier details. You can track your order directly through the courier’s website.
When will I receive my order?
Orders are typically delivered within 5–10 business days after dispatch. Delivery times may vary depending on your location.
Can I cancel my order after placing it?
You can cancel your order before it is dispatched. To cancel, email us at support@teddybuddy.in with your Order ID as soon as possible.
What if I receive a damaged or defective product?
We’re sorry if that happens! Please contact us within 48 hours of delivery with photos of the product, and we’ll arrange for a replacement or refund.
What is your return policy?
You can return eligible products within 7 days of delivery, provided the items are unused, undamaged, and in their original packaging.
Do you offer free shipping?
Yes, we offer free shipping on all prepaid orders above ₹[insert amount, e.g., ₹499]. Standard shipping charges may apply for orders below this amount or COD orders.
Can I change my delivery address after placing an order?
Address changes can only be made within 12 hours of placing the order. Please email us at support@teddybuddy.in immediately with the correct details.
Do you ship outside India?
Currently, we only ship within India. Stay tuned — we are working to expand internationally soon!