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Support

Need help? We’re here for you!

At ROAT, your satisfaction is our priority. Whether you have a question about your order, need help with a product, or just want to say hi — our support team is ready to assist you.

📞 Contact Us

Email: roataudio@gmail.com
Working Hours: 10:00 AM – 6:00 PM (Monday to Saturday)
Address: ROAT, A-55 Street No-7,Chander Vihar, Mandawali, Delhi-110092, India


📦 Order Support

  • Order Tracking: Once your order is shipped, we’ll send you a tracking number via email/SMS.

  • Order Issues: For delayed, damaged, or incorrect items, contact us within 48 hours of delivery.


💳 Payment Support

  • Facing issues during payment?

  • Didn’t receive payment confirmation?

No worries! Just email or call us — we’ll sort it out quickly.


🔄 Returns and Refunds

Need to return a product or request a refund?
Please visit our Cancellation & Refund Policy and Returns Policy for complete details or contact us directly for assistance.


❓ General Inquiries

For product details, offers, bulk orders, collaborations, or anything else, feel free to reach out — we love hearing from you!